Touchpoint Change, SME Business Owners, Seminar,
Business Development.
Invitation To SME Business Owners
And MDs
Business
Development Event, 2nd April 2009
We invited SME Business
Owners and MDs to a Business Development Event in Manchester featuring
six experts from six specialist organisations.
The purpose of the event was to give business
owners an insight into how they can adapt and use the current market
conditions to capture market share and emerge from the recession as
market leaders. Topics covered included:
- Effective
low cost methods to increase your customer base
- Maximising
the benefit of your existing customers
- How
to turn your competitors' difficulties to your advantage
- Strategies
for improving productivity and reducing costs
- Achieving
the best performance from your staff
- Help
your staff adapt to the new environment and learn new skills
- How
to improve your cash flow and release funds for investment
The event took place at The Manchester
Airport Marriott Hotel on Thursday 2nd April, 2pm - 5:30pm.
Tickets are £75 plus VAT but as James
Crawford of Touchpoint Change is speaker, we have a few complimentary
tickets to distribute and would like to offer visitors to the web site
one of the free places - just use this promotional code when you
complete the application form (link below): SMEConsult2.04
Speakers include:
Frazer Fearnhead, Alchemy Business Development
- Low
cost marketing techniques every business can use
- Calculating
lifetime value
- How
to create effective strategic alliances
Roger Collins, The CRM Business
- Radically
improving your customer service
- Reducing
your administration costs
- Sensible
cost effective options for SMEs
James Crawford, Touchpoint Change
- Achieving
dramatic results in terms of
productivity, profitability and morale
- Practical
techniques for better customer satisfaction, more efficient processes
and more focused staff
- Embedding
continuous improvement
Julian Llewellyn, Optima:RM
- How
to gain a competitive advantage
- How
to manage credit risk
- How
to ensure your customers pay invoices on time and put money into your
bank account
Paul Halliwell, The Urquart Partnership
- Innovative
strategies to deliver real
bottom line benefits
- Creating
a beneficial people strategy
Stuart Smith, 3
Sheep Technology
- The
power of mobile technologies
- The huge new
potential for creating and maintaining relations with customers in
cost-effective ways
- How a world
market can now be accessed by businesses on the devices in everyone's
pocket
For full
information or to reserve your place visit the link below, call
Alchemy's office on 0845 230 5192 or contact us.
http://3sheep.co.uk/smeconsult/
Remember - to receive your
complimentary place you must use the code SMEConsult2.04
Spaces are limited and complementary places
will be allocated on a first come first served basis.
Light refreshments will be served.
Guests will have the opportunity to meet the speakers and network with
each other at the end of the event.
©
Touchpoint Change Consulting Ltd, 2009.
