Touchpoint Change, Project managers, Interim
managers, Process improvement managers, Trainers
When have a critical project that has to deliver its
benefits; when you need to ensure that your management team
has the experience necessary to deliver a major change; we can help.
Having
worked in a number of sectors managing both inbound and outbound
campaigns for blue chip clients in the past, and having helped to
develop under-performing teams and projects to a successful conclusion,
Touchpoint Management can parachute expertise in at short notice.
We
will work with you to ensure that key deliverables are met, project
timescales are reached and that everyone is satisfied with the
outcome.
We offer interim / project management services to the contact centre
industry covering anything from a 4 week to a 12 month
assignment.
Touchpoint Management also has a experience internationally and can
trouble-shoot on a global scale if required.
Typically,
we have provided interim or contract support for the following
roles:
-
Operational
Management
-
Training
Management and Delivery
-
Programme
/ Project Management
-
Account
Management
-
Client
and Campaign Management
-
Process
improvement and organisation development
You
can also be assured that during our assignment, the Touchpoint team will readily transfer skills and knowledge to your
existing staff in order that continuity is established on completion of
the contract. Our ability to integrate well into your
organisation and hit the ground running remains a corner stone of our
success and guarantees a rapid delivery of results, saving you time and
money.
See the brochure page for more information about our services.
©
Touchpoint Change Consulting Ltd, 2009.
