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Touchpoint Change, Performance developmet,
Performance profiling, psychometric tests.
Performance Profiling - Tools For
Better Recruitment and Staff Development
For personal performance profiling we
recommend a system
based on performance prediction for particular roles. This is
slightly different to the more common systems which assess OPQ/literacy
skills, learning styles, team working roles or personality
types. These assess preferencies or capabilities but
not
usually competency. They do a different job and can be used
successfully with our system.
The performance profiles we use (based on
the research of Canadian group SMG) are completed online and need no
special
training or software. The output is an uncannily accurate
report which can be used to focus job interviews and
aid training/development discussions.
Some of the most popular
sales and management-related profiles are:
PERFORMANCE PROFILES FOR DIFFERENT JOB ROLES
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PROFILE
NAME
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PURPOSE
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TARGET
USER GROUP
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SalesPro
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For
selecting and developing relationship building sales professionals.
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Relationship
Sales Representatives
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Personal
OrientationPro
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Designed
to identify those individuals who have the characteristics of
successful competitive sales people.
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Competitive
Sales Representatives
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ManagementPro
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Measures
and reports on the key personality factors important in management and
sales management.
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Managers,
Sales Managers
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ServicePro
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Addresses
critical issues of selecting and matching customer and quality service
personnel to the business cultures.
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Manufacturing,
logistics,
service-oriented
candidates
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Customer
CarePro
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Designed
for the selection, training and coaching of people for customer contact
centers, call centers, hospitality and other roles that require
first-rate client/customer relationship management.
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Customer
facing staff - inbound or outbound
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Career
ManagementPro
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This
profile is specifically designed for career self management, succession
planning, career coaching and personal growth within large corporations.
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Individuals,
Managers
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Emotional
QuotientPro
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Provides
an assessment of an individual's ability to process emotional
information and apply the information effectively.
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All
candidates
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Personal
PerformancePro
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Designed
to identify those individuals who have the characteristics of
successful competitive sales people.
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Individuals,
Managers
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SportsPro
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This
profile is designed to provide the athlete with insight into his/her
strengths and how to capitalize upon them.
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Athletes
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Contact us for more details about profiling
or to take a complementary sample profile. The
system is all online and incorporates an Internet-based recruitment
portal too. You can advertise roles, accept applications,
automatically pre-screen candidates based on defined questions, manage
the 'funnel' of applicants with a workflow system,
request e-profiles, send rejection letters or contracts and
gain management information.
These profiles are available on a
pay-as-you-go basis rather
than having to purchase software licenses and hardware up
front.
It is simple to demonstrate on request -
call 0845
1301 357 or email email info@touchpointchange.co.uk.
©
Touchpoint Change Consulting Ltd, 2009.
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