We
produce Newsletters that contain a mixture of articles, opinion pieces,
consultant features and information about topical services.
Links to some recent ones are included below - click the heading or
just one of the article links.
They
are sent by email with a short summary of the articles and information
so that you can scan them quickly and view the parts that are of
interest. If you or a colleague wishes to subscribe or
unsubscribe to these updates please email us at info@touchpointchange.co.uk.
July- August 2011
- Why Change When You Can Transform?
This
edition included the following articles:
• Masterclass on business transformation in July
• Sketch
– reflections on the recent UK Deming Transformation Forum, introductory slides and the closing remarks.
• Article - Successful outsourcing: how to avoid being badly managed by your supplier
• Featured events, courses, services and consultants
Spring/Summer 2011
- Create, Lead and Drive Change
This
edition included the following articles:
• Conference
– the most thought provoking conference of the year, sponsored by
Touchpoint Change and run by the Deming Transformation Forum.
UPDATE: click for the introductory slides & a draft copy of the Chair's introductory remarks.
• Article - what it takes to strike up the right outsourcing contract
• Article - How Best (and How Not) To Use Business Consultants - part 1
• Article - How Best (and How Not) To Use Business Consultants - part 2
Autumn/Winter 2010
- The Question of Change
This
edition included the following articles:
• Sketch – Our take on attempts to transform our organisations in 2010
• Article - Getting ready for better days
• Change matrix - a checklist for public sector change programmes
• Case study - developing an outbound calling team from an inbound contact centre
• Blog - the HR Maverick's views on targets, bonuses and performance management
Spring 2010
- Increasing The Pace of Change
The first
edition of 2010 included the following articles:
• Article – The 'Business Case' Lottery - Why Don't Good Ideas Always Work?
• Article - How Best (and How Not) To Use Business Consultants - original publication
• Article - The Opportunities and Challenges of Cloud Computing
• Article - How to Spot and Nurture a Trailblazer in the Public Sector
September-October
2009
- Time To Change
This
edition included the following articles:
• Sketch – our take on falling into the recession (part 2)
• Article – 175% tax relief for R&D? You must be joking!
• Article - Systems Thinking In The Public Sector
July-August
2009
- The Green Shoots Of Change
This
edition focused on a series of learning events, seminars and conferences to be run during the
Spring of 2009.
February
2009 Newsletter -
Creating A Better Future
In
this edition we explored:
• How
to jump out of your current issues and kick start some radical new
ideas that will work - Point
‘C’ Creativity
• Opinion:
Bonuses – a good
thing? Or if not, what is the
alternative?
• MBA For A
Day– our new service that offers
you the benefit of an MBA course without having to study for a year!
• Creativity
workshops– how we can work with
your team to help them thrive in any circumstance
• The
Foundation Peace Charity
Ball
that Touchpoint Change sponsored, and a forthcoming workshop in March
on Customer
Service Excellence
Look
out for future articles. If
there are other
topics that you would like to see addressed, please let us know, or
call us for a free discussion about your own topical interests.
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© Touchpoint
Change Consulting Ltd, 2011.
