Touchpoint Change! Newsletter Template

Welcome to this edition of Change! - the newsletter of Touchpoint Change Consulting.

It is time to change. Nearly every organisation is experiencing an impact in its customers' behaviour, income, cost base or development. 2010 will bring its challenges and they will be different to those in 2009. Hence we all need to adapt, improve and change - sink or swim. The challenges will be different in the private and public sectors but many of our goals and methods will be similar. This edition looks at some of these issues.

We hope you find it interesting and useful. We are always happy to talk so please get in touch to discuss your challenges or ideas.

This is part 2 of an article based on the introduction to the Transformation 09 conference that we co-sponsored earlier in the year.

At Touchpoint Change we are always looking for ways to improve your efficiency and make your income go further. One way is to maximise the tax breaks available to you. There are some stunning schemes available but they are not always well promoted- we are yet to see the HMRC TV ad campaign for this one!

Our colleagues at Mazars, a top 10 UK Accountancy firm, have researched an HMRC R&D tax scheme and offer some advice to readers of Change! Click here to read more.

Will Sudworth is a change agent who specialises in team development and leading change through a process of challenge and Team Effectiveness coaching. His insights hit the mark and stimulate learning and action. He typically looks for 30% team productivity increases and has worked with over 100 teams across the UK and Europe. He runs the Team Mapping service below.

See our Team Page to read about other consultants.

Our Local Government & Housing team has written an article that introduces the subject of Systems Thinking for a public sector audience. It summarises the challenges facing local authorities and contrasts the traditional approaches to performance improvement with a systems thinking approach. The principles apply across all kinds of organisation but the article looks particularly at local government. Click here. It has been published to celebrate Systems Thinking Day on 14th October.

Systems Thinking fundamentals – now on Thursday 26th October in Birmingham. This is a 1-day experiential management masterclass featuring the celebrated Beer Game. Its about organisations working ever better. The aim of the event is to help you and your organisation achieve more by making better sense of what is happening, using systems thinking. Click here for more details, but note the new date above.

Introduction to Marketing – these 1-day events are designed to help non-marketing people understand principles and techniques of marketing and how to apply them. With practical examples, drawn from a range of industry sectors, they are interactive sessions which give delegates the chance to put the principles into practice. The courses are held at Tetra’s training facility in Manchester. Please click for details.

Better Thinking For Better Results, from our partners The Centre for Management Creativity, on 10th October in London - click here for details. This accredited foundation course on the LogoVisual methodology is aimed at educators, strategists, leaders, line managers, change agents and consultants across all sectors.

Creativity - Ever wondered how some people seem to find it easy to come up with new ideas? This course on 3rd-4th November equips attendees with a practical, interactive approach to developing their own creativity and – equally importantly – how to unleash creativity amongst their colleagues. Delivered by experienced, creative consultants it brings the subject to life through real-life scenarios. Click to view more details.

Principles of Turnaround Management - will fast track you through the fundamentals of turnaround and strategy implementation. You will learn to use tools and key learnings from the latest cases and will get a clearer view of the new landscape of corporate restructuring. Participants will learn to stay ahead of the curve - and the unexpected. Click here for details from our partners Minerva.

Charity run – The English Half Marathon in Warrington, in aid of one of our charities, The Foundation For Peace – 4th October 2009. Please click for details and drop us a line if you wish to sponsor the event, or run in it.

The Deming Transformation Forum 2010 – Out Of The Crisis ... and Back To The Future. Tuesday 11th to Thursday 13th May. The thinking and methods, tools and techniques to reinvent our organisations and prepare for the times ahead. Co-sponsored by Touchpoint Change, this is “consistently the most thought provoking conference of the year”. Reserve the dates in your diary and click here for some early details.

At Touchpoint Change we are always looking for ways to help clients succeed. Some new services are summarised here:

Team Mapping – High performing teams understand each other’s strengths and styles and put these to good use. We can help you foster better teams so as to improve team relationships and accelerate the rate of business improvement. This link describes the creation of a team map that outstanding teams will refer to over and over again. Click here for details.

Outsourcing – Few business changes combine the promise of big benefits with the risks of big problems as outsourcing. Implemented well it can increase capacity, lower costs and give you the flexibility you need. Implemented badly, it can cost you more, stop you doing what you want and trap you in an adversarial contract. Click here for details of our approach that gets you the best value.

Lean Thinking – ‘Lean’ is becoming more widely adopted – across every industry in the private sector, and increasingly in the public sector too. It is a powerful method for transforming the performance of organisations and instilling a customer-focused culture. Click here for details of how it could help you.

Buy Time To Survive & Thrive - When the future is uncertain, markets are tight and credit is expensive, one of the most precious commodities is time. Now is the time to take action to release capital, reduce waste, accelerate processes and reduce cost, you can buy vital extra time to grow or turnaround your business even whilst others are slowly losing market share or cash. Click here for details.

See also the first edition of our new digital brochures – turn the pages to read about some of our services to identify opportunities for change and deliver them successfully.

Touchpoint Change Consulting helps organisations to improve performance and cost – whether making a radical change or embedding a structured approach to continuous improvement. We are always happy to provide some advice and in due course hope that it develops into the opportunity to work with you. To explore this or for a free discussion, phone/email us or browse the web site for more information.

We hope you find our newsletters and information interesting and useful. If you or a colleague wishes to subscribe to these updates please email us at info@touchpointchange.co.uk. Thank you.